All magma wetsuits come backed by a 12 month warranty on construction & workmanship (excludes improper care and normal wear and tear).

If the product is found to be defective under normal use and proper care, Magma will repair or replace the product at our sole discretion. The decision to replace or repair a product is made by our Warranty Department after receipt of the defective product. 

NOT COVERED UNDER WARRANTY

  • Wetsuits that were purchased more than 12 months ago
  • Damage caused by anything other than defects in the materials or the workmanship
  • Damage caused to wetsuits that have not been properly cared for; failure to follow the care instructions provided with the product.
  • Damage caused by sharp objects or abrasive surfaces, including but not limited to fingernails, jewellery, fins, velcro, rocks, gravel. 
  • Damage caused by excessive exposure to sunlight.
  • Damage caused by exposure to hot water.
  • Damage caused by improper handling or storage.
  • Wetsuits that are samples, factory seconds or second hand.
  • Wetsuits that have been used in commercial environments such as rental or instructing.
  • Wetsuits that have been altered in any way or repaired elsewhere.
  • Wetsuits that are clearly well worn and should be retired, or are showing symptoms such as cracked or dry neoprene.

WARRANTY ASSESSMENT

To have your wetsuit repaired or assessed:

  1. Email us (info@magmawetsuits.com) with your contact information and details on the issue. 
  2. We will issue you a return authorisation (RA) number and provide a return address.
  3. Pack your wetsuit carefully, ideally fold or roll it up and post in a box. It should be clean and dry. You might want to add some masking tape next to the area that needs to be assessed.
  4. Post the wetsuit to us with the RA number clearly written on the package, along with all of your contact details.
  5. Our team will assess the repair and get back to you with an update within 1-2 business days of receiving your wetsuit.

WETSUIT CARE GUIDE

Check out our comprehensive care instructions here. It’s written on the inside of your wettie too.

WETSUIT REPAIR

If your damaged wetsuit is not covered by warranty, our Repair Centre can repair most damage for a small fee.

 

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Premium Yamamoto Wetsuits
Free Freight (within Australia)
Magma = Thermal Energy
12 month Warranty (see T&C's)
Yamamoto_header_logo_wht_mono
Premium Yamamoto Wetsuits
Free Freight (within Australia)
Magma = Thermal Energy
12 month Warranty (see T&C's)
Yamamoto_header_logo_wht_mono
Premium Yamamoto Wetsuits
Free Freight (within Australia)
Magma = Thermal Energy
12 month Warranty (see T&C's)
Yamamoto_header_logo_wht_mono
Premium Yamamoto Wetsuits
Free Freight (within Australia)
Magma = Thermal Energy
12 month Warranty (see T&C's)
Yamamoto_header_logo_wht_mono
Premium Yamamoto Wetsuits
Free Freight (within Australia)
Magma = Thermal Energy
12 month Warranty (see T&C's)
Yamamoto_header_logo_wht_mono
Premium Yamamoto Wetsuits
Free Freight (within Australia)
Magma = Thermal Energy
12 month Warranty (see T&C's)
Yamamoto_header_logo_wht_mono
Premium Yamamoto Wetsuits
Free Freight (within Australia)
Magma = Thermal Energy
12 month Warranty (see T&C's)
Yamamoto_header_logo_wht_mono
Premium Yamamoto Wetsuits
Free Freight (within Australia)
Magma = Thermal Energy
12 month Warranty (see T&C's)
Yamamoto_header_logo_wht_mono
Premium Yamamoto Wetsuits
Free Freight (within Australia)
Magma = Thermal Energy
12 month Warranty (see T&C's)
Yamamoto_header_logo_wht_mono
Premium Yamamoto Wetsuits
Free Freight (within Australia)
Magma = Thermal Energy
12 month Warranty (see T&C's)